F.A.Q.

Question 1

How long has Bushey's been installing windows and doors in Fort Wayne?

Accepted Answer

Bushey’s has been serving Fort Wayne area homeowners since 1968, making us one of the most experienced window and door replacement companies in Northeast Indiana. Over 55 years and more than 15,000 satisfied customers later, we’re still family-owned and still standing behind every installation we do.

Question 2

Is Bushey's a reputable company?

Accepted Answer

Bushey’s holds an A+ rating with the Better Business Bureau and has maintained that rating for several years. We also have excellent reviews on Angi, Yelp, and Google. We complete approximately 1,500 installations a year with no complaints — and we’re happy to share our full list of references anytime.

Question 3

Is Bushey's insured?

Accepted Answer

Yes. Bushey’s carries full liability and workman’s compensation insurance on all employees. This protects your home and gives you complete peace of mind throughout the installation process.

Question 4

Why should I choose a local installer over a national chain?

Accepted Answer

When you choose Bushey’s, you’re working with a locally owned, family-operated business that has been part of the Fort Wayne community since 1968. Unlike national chains, we install using our own W-2 employee crew, not subcontractors, so you always know who is in your home. We also stand behind our work long after installation day, because we live and work right here in the same community you do.

Question 5

What window and door brands does Bushey's carry, and why?

Accepted Answer

Bushey’s exclusively offers Infinity® by Marvin® fiberglass replacement windows and patio doors, along with ProVia® entry and storm doors. We chose these brands because they meet our strict standards for quality, performance, durability, and warranty. We only put our name behind products we’d install in our own homes.

Question 6

Why does Bushey's exclusively offer Infinity by Marvin windows?

Accepted Answer

Infinity by Marvin windows are built with Ultrex®, a patented 100% fiberglass material that is stronger and more energy-efficient than vinyl or wood. They won’t warp, fade, or fail over time, making them an ideal choice for Fort Wayne area homes that need to stand up to Indiana’s seasonal weather extremes.

Question 7

What is the difference between fiberglass and vinyl windows?

Accepted Answer

Fiberglass windows, like those made with Marvin’s Ultrex® material, are significantly stronger than vinyl. They hold their shape better through temperature changes, which means a tighter seal and better energy efficiency over time. Vinyl windows can expand and contract with Indiana’s weather fluctuations, which can compromise the seal and lead to drafts or moisture issues down the road.

Question 8

What is Low-E glass and why does it matter?

Accepted Answer

Low-E, or low emissivity glass, has a thin metallic coating that reflects heat and filters harmful UV rays. It helps keep your home warmer in winter and cooler in summer, reducing the strain on your heating and cooling systems and lowering your energy bills year-round. It’s one of the most impactful upgrades you can make when replacing windows in a Fort Wayne area home.

Question 9

What is argon gas in windows?

Accepted Answer

Argon is a safe, odorless, colorless gas that is used between panes of glass in place of regular air. It is denser than air, which makes it a better insulator, reducing heat loss and improving the overall energy efficiency of your windows.

Question 10

What does U-Value mean for windows and doors?

Accepted Answer

U-Value measures how well a window or door insulates by rating the rate of heat transfer. The lower the U-Value, the better the product is at keeping heat inside during winter and outside during summer. It’s one of the most important numbers to look at when comparing replacement windows or doors for a Fort Wayne area home.

Question 11

What is Solar Hear Gain Coefficient (SHGC)?

Accepted Answer

Solar Heat Gain Coefficient measures how much heat from sunlight passes through a window or door. A lower SHGC means less unwanted heat enters your home, which helps keep it cooler and more comfortable during warm Indiana summers.

Question 12

What is R-Value, and how does it differ from U-Value?

Accepted Answer

R-Value measures a material’s resistance to heat flow. The higher the R-Value, the better the insulation. For windows and doors specifically, U-Value and SHGC are the more commonly used and reliable measurements of energy performance.

Question 13

What is ENERGY STAR® certification?

Accepted Answer

ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy. Windows and doors that earn ENERGY STAR® certification meet strict energy efficiency guidelines that can help Fort Wayne area homeowners save on utility bills and reduce their environmental impact.

Question 14

How do I know if I need new doors or windows?

Accepted Answer

Common signs include drafts or cold spots near windows or doors, difficulty opening or closing them, visible condensation or fogging between panes, rising energy bills, or noticeable outside noise coming through. If you’re experiencing any of these in your Fort Wayne area home, a free Bushey’s consultation is a great place to start.

Question 15

What is the difference between an insert and a full-frame window replacement?

Accepted Answer

An insert replacement fits a new window into your existing frame, preserving your interior trim and reducing installation time. A full-frame replacement removes everything down to the rough opening and installs all-new framing, casing, and window. Bushey’s offers both options and will help you determine which is the right fit for your home during your free consultation.

Question 16

How long does window or door installation take?

Accepted Answer

Most window and door installations are completed in a single day. The exact timeline depends on the number of windows or doors being replaced and the scope of the project. Your Bushey’s consultant will give you a clear estimate of the installation timeframe before work begins.

Question 17

Do you install windows and doors year-round in Indiana?

Accepted Answer

Yes. Bushey’s installs windows and doors throughout the year, including during Indiana’s winter months. Our products are designed to handle the full range of Midwest weather conditions, and our installation process is managed to protect your home during the process regardless of the season.

Question 18

Does Bushey's use its own installers or subcontractors?

Accepted Answer

Bushey’s uses only our own W-2 employee installers, never subcontractors. This means consistent quality, real accountability, and a crew that is trained, vetted, and backed by Bushey’s on every job.

Question 19

Does Bushey's offer free estimates?

Accepted Answer

Yes. Bushey’s offers free, no-obligation in-home consultations for Fort Wayne area homeowners. During your visit, we’ll evaluate your current windows or doors, walk you through your options, and provide straightforward pricing without the hard sell. Contact us to schedule yours today.

Question 20

How much do replacement windows or doors cost in the Fort Wayne area?

Accepted Answer

The cost of replacement windows and doors varies depending on the size, style, material, and number of units being replaced. Bushey’s provides custom pricing based on your specific home and needs. The best way to get an accurate number is to schedule a free in-home consultation and we’ll walk you through everything clearly and honestly.

Question 21

Does Bushey's offer financing?

Accepted Answer

Yes. Bushey’s offers financing options to help Fort Wayne area homeowners manage the cost of window and door replacement. Contact us or visit our Lima Road showroom to learn more about current financing options.

Question 22

What warranty do your windows and doors carry?

Accepted Answer

Infinity® by Marvin® windows and ProVia® doors both carry strong manufacturer warranties. Bushey’s also stands behind every installation we perform. Your consultant will walk you through the specific warranty details for your chosen products during your free consultation.

Question 23

Why are my windows sweating or fogging up?

Accepted Answer

Condensation on the inside of your windows is usually caused by excess indoor humidity meeting a cooler glass surface, which is common during Indiana winters. Fogging between the panes of glass, however, typically indicates a failed seal and may mean it’s time to consider replacement. Bushey’s can help you determine the cause and the best solution during a free consultation.

Still have questions? Call us at 260.456.1247, stop by our showroom at 3802 Lima Road, Fort Wayne, IN 46805, or request your free consultation below.

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